If you want your virtually staged photos to be revised, send us a message at the bottom of your virtual staging order within 60 days of purchase and we will gladly revise your virtually staged photos free of charge until you are completely happy.
If you want a refund, you can request a full refund by sending us a message at the bottom of the virtual staging order that you want refunded. Refund requests must be made within 7 days of your order being completed. If you have published your virtually staged photos publicly (e.g. on the MLS, on social media, via printed marketing materials, etc.), your order is no longer eligible for a refund.
Online Interior Design Refund Policy
Online Interior Design Projects are eligible for a full refund if requested via email before designs are prepared by your designer or partially refunded (50%) if requested via email after designs are prepared by your designer. Projects are not eligible for a refund if requested after a final design is prepared by your designer. To request a refund, please email firstname.lastname@example.org.
Please allow 3-5 business days for refunds to be processed.